Legal

Privacy Policy

1. Who we are

SudoStage (sudostage.link) is operated by SUDO Media, a trading name of Alfie Keates, a sole trader based in the United Kingdom (“SUDO Media”, “we”, “us”, “our”).

For the personal data described in this policy, SUDO Media is the controller: we decide how and why it is processed, and we are responsible for it under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to everyone who uses SudoStage: artists and their representatives who create an account, visitors such as promoters, press and fans who view or download from artist pages, and people whose details artists add to their pages.

2. Summary

3. What we collect

If you create an account

If you visit SudoStage (with or without an account)

If you report a page

If you contact us

We don’t ask for, and you shouldn’t upload, special category data (such as health, religion or political opinions) or criminal offence data.

4. How we use it and why

UK data protection law requires a lawful basis for each use of personal data. Ours are:

What we doData usedLawful basis
Create and run your account, host and publish your page, provide downloads to visitors, and keep your draftsAccount details, page content, filesContract: it is necessary to provide the service you signed up for
Sign you in securely, including two-factor authenticationAccount details, sessions, 2FA keyContract
Send account emails: confirming your email address, password resets, and notices when your password, two-factor settings or account changeEmail address, account detailsContract; legitimate interests (account security)
Protect SudoStage and its users from attacks, fraud, spam and abuse (rate limits, bot checks, firewall rules, security logs, checking passwords against known data breaches)IP address, technical data, sign-in recordsLegitimate interests: keeping the service and its users secure
Receive and investigate reports, moderate pages, handle complaints and appeals, and keep records of our decisions, including under the Online Safety Act 2023Reports, page content, account detailsLegal obligation; legitimate interests (running a safe, lawful platform)
Report child sexual exploitation and abuse, and other serious illegal content, to the authorities where the law requiresRelevant reports, content and account detailsLegal obligation
Respond to messages and privacy requestsContact details and message contentLegitimate interests; legal obligation for rights requests
Keep a record of what you agreed toAgreement recordsLegal obligation and legitimate interests (showing we have your agreement)
Load a third-party music or video player you choose to playData the player’s provider collectsConsent: given by pressing the play button
Comply with the law, respond to lawful requests and defend legal claimsAny relevant dataLegal obligation; legitimate interests

Where we rely on legitimate interests, we have weighed them against your rights and kept the data to a minimum. You can object (see section 12).

We don’t use your data for advertising or marketing. If we ever want to send you marketing, we will ask first.

5. What is public

Once you press Publish, everything on your page, including any contact details and files you’ve added, is visible to anyone with the link and can be downloaded, copied or shared. Search engines may index published pages. Only publish what you’re happy to make public.

Your email address, password, drafts and unpublished files are never shown on your page. You can take your page offline or delete it at any time.

6. People named on artist pages

Artists may add other people’s details to their pages, such as an agent’s or manager’s contact details, a photographer’s name, or photos of band members. The artist who adds them is responsible for having permission and for telling those people.

If your details or image appear on an artist page and you want them removed or corrected, use Report this page at the bottom of the page (or our report form), or email contact@sudomedia.uk with the page address. We will act on valid requests promptly.

7. Who we share it with

We don’t sell or rent personal data. We share it only with the following:

8. International transfers

Our database and file storage are located primarily in Western Europe. Cloudflare runs a global network, so some data (such as your IP address and the requests your browser makes) may be processed in other countries, including the United States, to deliver and protect the site.

Where personal data is transferred outside the UK, it is protected by Cloudflare’s Data Processing Addendum, which incorporates the UK International Data Transfer Addendum to the EU Standard Contractual Clauses. Cloudflare is also certified under the UK Extension to the EU–US Data Privacy Framework.

9. How long we keep it

DataHow long
Account details, page content and uploaded filesWhile your account is open. When you delete your account, they are deleted immediately from our live systems.
Database backupsDeleted data remains in automatic backups for up to 30 days, then is permanently removed. We only use backups to recover from errors or attacks.
Cached copies of published images and filesUp to 10 minutes after you unpublish, remove or delete them.
Login sessionsUp to 30 days, or until you log out. Expired sessions are deleted daily.
Password-reset links, email confirmation links and sign-in codesValid for between 5 minutes and 24 hours, then deleted within a day.
Rate-limit records (IP address or email, and time)24 hours
Security logs (IP address, account reference, event)Up to 30 days
Agreement recordsWhile your account is open, plus up to 6 years where needed to show what you agreed to if there is a legal claim.
Reports, and our records of moderation decisionsUp to 2 years after the report is resolved (deleted automatically), unless needed longer for a legal claim or by the authorities.
Messages you send usUp to 2 years after we resolve them, unless needed longer for a legal claim.

Visitors who have already downloaded or copied published material keep their copies; we can’t delete those.

10. Cookies and similar technology

We use only what’s strictly necessary, so we don’t need to ask for consent and don’t show a cookie banner:

NameSet byPurposeLasts
__Host-ss_sessionSudoStageKeeps you logged in. Only set when you sign up or log in.30 days, or until you log out
Security cookies such as __cf_bm or cf_clearanceCloudflareTell people apart from bots and attacksUp to 30 minutes (__cf_bm) or as set by Cloudflare
TurnstileCloudflareBot check on the sign-up, log-in and password-reset forms. It doesn’t track you across sites.Duration of the check

Third-party players: artist pages show a play button instead of loading SoundCloud, Spotify, Mixcloud, Apple Music, YouTube or Vimeo players automatically. Only when you press it does the player load, and that company may then set its own cookies under its own policy. Pressing the button is your consent; to avoid those cookies, use the “Open on…” link or don’t load the player.

We don’t use analytics, advertising or social media tracking cookies.

11. Security

We protect personal data with measures appropriate to the risk, including:

No system is perfectly secure. If a personal data breach is likely to put your rights at risk, we will report it to the Information Commissioner’s Office within 72 hours where required, and tell you without undue delay if the risk to you is high.

You can help: use a unique password, turn on two-factor authentication, and tell us at once if you think your account has been misused.

12. Your rights

Under UK data protection law you have the right to:

Artists can do most of this themselves in the studio: edit anything on the page, use Download my data in the Account tab to get a copy of everything we hold (including original files), and Delete my account to erase it.

For anything else, email contact@sudomedia.uk. We will reply within one month (this can be extended by up to two further months for complex requests; if so, we’ll tell you why). It is free, unless a request is clearly unfounded or excessive. We may need to confirm your identity first.

13. Children

You must be 18 or over to create a SudoStage account. Artist pages are not aimed at children. If we learn that an account belongs to someone under 18, we will delete it. If you think a child has given us personal data, please contact us.

14. Automated decisions

We don’t make decisions about you that have legal or similarly significant effects based solely on automated processing. Automated security checks may temporarily block suspicious requests:

If you think you have been blocked in error, contact us and a person will review it.

15. Changes to this policy

We may update this policy, for example if we add features or change providers. The version and effective date at the top will change. If the changes are significant, we will tell account holders in the studio, and ask them to accept the update, before the changes apply.

16. Contact and complaints

For questions, privacy requests or concerns, email contact@sudomedia.uk, or write to SUDO Media, 4 Westmorland Drive, Bognor Regis, PO22 8LX, United Kingdom.

If you’re unhappy with how we’ve handled your data, please contact us first so we can try to put it right. You also have the right to complain to the UK regulator, the Information Commissioner’s Office (ICO):